Gap Survey

Response Summary
Total Started Survey:  15
Total Finished Survey:  15  (100%)
PAGE: 1
DownloadCreate Chart1. Have you ever gone into a store and the item you wanted in the colour and size was not available, yet they did not give you any other option?
answered question 15
skipped question
0
Response
Percent
Response
Count
Yes
60.0% 9
No
40.0% 6
Please give examples
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4
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Showing 4 text responses

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Zara,

28/11/2012 8:04View Responses

Yes, in debenhams tried on a pair of boots once I eventually tracked a member of staff down, they just said haven’t got that size only whats there didn’t even check out the back of store. Clearly didn’t care.

27/11/2012 19:34View Responses

shoes

27/11/2012 19:33View Responses

Primark, New Look, H&M

27/11/2012 19:28View Responses

DownloadCreate Chart2. Do you prefer being mobile accessible with internet or computer accessible with internet?
answered question 15
skipped question
0
Response
Percent
Response
Count
Mobile
66.7% 10
Internet
40.0% 6
Why?
Show Responses
11
DownloadCreate Chart3. Which gender are you?
answered question 15
skipped question
0
Response
Percent
Response
Count
Female
86.7% 13
Male
13.3% 2
DownloadCreate Chart4. Have you ever wanted an item but the service was so bad you wish to get it elsewhere?
answered question 15
skipped question
0
Response
Percent
Response
Count
Yes
66.7% 10
No
33.3% 5
Please give examples
Show Responses
7
DownloadCreate Chart5. Have you ever been interested in the fabric composition but don’t want to be fiddling around looking for the care label?
answered question 15
skipped question
0
Response
Percent
Response
Count
Yes
60.0% 9
No
40.0% 6
DownloadCreate Chart6. Have you ever gone into a store knowing what you want but can not find because of changes – movements?
answered question 15
skipped question
0
Response
Percent
Response
Count
Yes
80.0% 12
No
20.0% 3
DownloadCreate Chart7. Have you ever gone into a store and can not stand the music so leave?
answered question 15
skipped question
0
Response
Percent
Response
Count
Yes
60.0% 9
No
40.0% 6
DownloadCreate Chart8. Have you ever wanted to go back to get an item you were unsure of but wish you could just press a button ?
answered question 15
skipped question
0
Response
Percent
Response
Count
Yes
86.7% 13
No
13.3% 2
DownloadCreate Chart9. Do you ever like a style, wish it came in other colours but all the staff are busy to check?
answered question 15
skipped question
0
Response
Percent
Response
Count
Yes
80.0% 12
No
20.0% 3
DownloadCreate Chart10. Would you like anything you saw to be with you within 24 hours?
answered question 15
skipped question
0
Response
Percent
Response
Count
Yes
93.3% 14
No
6.7% 1
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